Privacy Policy

INNOVATIV HOISTING LLC

PRIVACY POLICY

At Innovativ Hoisting LLC, we value your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.


Information We Collect

We may collect personal information that you voluntarily provide through forms on our website, including:

  • Name
  • Company name
  • Phone number
  • Email address
  • Jobsite or project information
  • Any other information you choose to provide

We may also automatically collect certain information about your device and website usage, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • Referral sources


How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and quote requests
  • Provide customer support
  • Process parts or service requests
  • Improve our website and services
  • Communicate regarding products, promotions, or updates
  • Send SMS/text communications related to inquiries, service, support, or marketing (where permitted)
  • Analyze website traffic and marketing performance


SMS Communications

By providing your phone number through our website or other communication channels, you consent to receive text messages from Innovativ Hoisting LLC regarding:

  • Quote requests
  • Customer support
  • Appointment scheduling
  • Service updates
  • Product information
  • Promotional or marketing communications

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

We do not share or sell SMS opt-in information or phone numbers for third-party marketing purposes.


Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and analyze website performance.

We may use third-party services such as:

  • Google Analytics
  • Google Ads
  • Meta/Facebook advertising tools
  • HubSpot CRM and marketing tools

These services may collect information about your interaction with our website for analytics, advertising, lead tracking, and customer communication purposes.

HubSpot may use cookies and tracking technologies to help us manage customer relationships, monitor website activity, and improve our marketing efforts.

You can adjust your browser settings to refuse cookies if you prefer.


Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers that assist us in operating our website, marketing, customer relationship management, or business operations, provided they agree to keep your information confidential.

We may also disclose information if required by law.


Data Security

We take reasonable measures to help protect your information from unauthorized access, disclosure, or misuse. However, no internet transmission or electronic storage method is completely secure.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.


Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, or deletion of your data.

To make a request, please contact us using the information below.


Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact: office@innovativhoisting.com